Shipping Policy – Casual Thread

Last Updated: June 2026

Welcome to Casual Thread! We are committed to providing a smooth and reliable shipping experience for all our customers. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

United States

• Standard Shipping: 5–10 business days

• Expedited Shipping: 3–5 business days (when available)

International Shipping

• Standard International Shipping: 7–21 business days

• Delivery times may vary depending on your country, customs processing, and local postal services.

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping

We offer FREE Standard Shipping on orders over $50 within the United States.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Casual Thread is not responsible for packages delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@casualthread.com.

Lost, Stolen, or Delayed Packages

Casual Thread is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. However, we will do our best to assist you in resolving any shipping issues.

International Customs & Duties

International customers are responsible for any customs fees, duties, taxes, or import charges imposed by their country. These fees are not included in the product or shipping costs.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number

• Photos of the damaged item(s)

• A brief description of the issue

We will review your claim and work to provide a replacement or appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Casual Thread
Email: support@casualthread.com
Website: Casual Thread

Thank you for shopping with Casual Thread! We appreciate your business and look forward to serving you.